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Cambria Hotel Fort Lauderdale Beach
- Hotels
- Fort Lauderdale, FL
About this business
Location details
2231 N Ocean Blvd, Fort Lauderdale, FL, 33305, United States
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Just an unpleasant stay, for us.
We disagree since the moment checking in at the front desk the lady was so confused and make us wait for no reason, never been treaties with such low energy then charge us for cup of America coffee in the morning was very inappropriate.
Less then 24 hrs after I booked the resort my flight was canceled due to the flood and they didn’t allow me to get a refund or credit
Business response:
Christine - please contact me to discuss this situation. Thank you
My partner and i booked our anniversary trip here - upon arrival there was an open condom wrapper on the ground in our room, had a smell, and hair in the shower drain and overall the room was not up to standard as far as cleanliness you expect in a hotel period. I went to the desk and he gave us a new room. When we got to the 2nd room the floors were sticky & gross- they made a squeak sound when we walked around and the room was muggy and the AC wouldn’t go past 73 so i called and they said they’d fix- when front desk called... read more
Business response:
Thank you for taking the time to complete a review regarding your recent stay at Cambria Hotel Fort Lauderdale Beach. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the various challenges you experienced. I have shared your comments with the team, and, as the new GM, continue to drill down to find out exactly what happened. Your satisfaction is important to us as a valued guest, and we, like all businesses, have opportunities for improvement. We will be using your feedbac... read more
Business response:
Please contact me at your earliest convenience to discuss your recent stay. Much thanks.
Our flight got cancelled due to bad weather in Florida and there were no flights going out later that day. I called the hotel to cancel due to not having a way to get there since they cancelled our flight literally a hour before scheduled take off. It was storming bad there apparently all week so we couldn’t find an available flight. They told me I couldn’t get anything refunded because of their 72 hour cancellation policy. No one was trying to help at all just kept saying there is nothing they can do. So I lost $430ish doll... read more
Business response:
Ashley - Please contact me at your earliest convenience at the hotel to discuss this. Thanks
Dining area was not cleaned daily. Floor was filthy with food droppings. Wait staff inattentive. There were staff members dining same day as myself. Wait staff ignore me to service them. We were the only people there. That was unacceptable for a paying guest to watch staff cater to hotel employees and ignore a paying guest. Valet service was not helpful. I would rather self park than deal with that and pay the high daily parking for staying at the hotel.
Automatic charge 208 dollars for parking
Frequently asked questions about Cambria Hotel Fort Lauderdale Beach
How is Cambria Hotel Fort Lauderdale Beach rated?
Cambria Hotel Fort Lauderdale Beach has a 4.2 star rating with 3,431 reviews.
When is Cambria Hotel Fort Lauderdale Beach open?
Cambria Hotel Fort Lauderdale Beach is open now. It is open 24/7.