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Cambria Hotel Fort Lauderdale Beach
- Hotels
- Fort Lauderdale, FL
About this business
Location details
2231 N Ocean Blvd, Fort Lauderdale, FL, 33305, United States
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The staff wasn't very kind, and our room wasn't entirely clean when we arrived. It's a practical hotel being close to the ocean...but don't expect customer service, and check your room before you get in it.
Business response:
Hi Jessica, thank you for your feedback please accept our apologize for the inconvenience you have experience, come and stay with us again so we can show you that it not the norm as we strive to have our guest leaving with a great experience.
The room was dirty, the table that was behind the bed had all types of dirty markings that were extremely visible. The walls were even dirty with also visible marks! I called three times for a laundry bag and I had to end up going to the maid and asking her for one. I got to the hotel early for an early check in. With that being said, I was told that it would be $25 for an early check in and I honestly had no problem with that. But the fact that they had me waiting for an hour for my room because they gave it to someone else... read more
Business response:
Hi Kassandra thank you for your feedback. Up on reviewing your reservation your room type was exactly what was book via the 3rd party that you have booked with and as per hotel standard check in time of 4pm you were checked in at 12pm. We do apologize for all in convience incurred and have reach out to all department to ensure such issue does not happen again. Hope you will come and stay wit us again. Please use our Choice Reservation Centre.
The room floor was not carpeted, and tiled/wood floor was sticky. No room sleepers or water bottle was provided. Parking charges too high.
Business response:
Hi Amrinder Thank you for your feed back. We do apologize for any inconvenience incurred. This information will be sent to the relevant department.
Pictures DO NOT MATCH what you get upon arrival. The staff was rude and standoffish. They do not change sheets. Stripped my own bed left a pile in the Corner and the same sheets was placed back on the bed. Found a ROACH in my room!! Hotel staff took over an hour after initial complaint for hotel staff to come up to the room. Overall trashy high priced room.
Business response:
Thank you for your feedback. Please accept our apologies for a less than stellar stay. I have shared these comments with our team for immediate follow up.
One of the worst hotel experiences ever. No food options. Under staffed. Paid extra for a room with a balcony. The balcony is barely big enough to even stand on. There is no front drop off area which makes it difficult to grab an uber or food delivery. Our room smelled like sewage and had no hot water. Location is very inconvenient. No walkable food, bar, coffee or store options. Also no drinking in the pool area which isn’t ideal for a vacation. Would not recommend this hotel.
Business response:
Hi, Charles, I do apologize for the inconvenient you had experience and will be sending this information to the relevant department Restaurant that is 3- and 7-minutes' walk from the hotel.
Overall was unhappy with the property. They do not allow you to park your own vehicles and force you to pay a $39 valet fee, which is ridiculous.
Business response:
Hi Ashraf thank you for your feedback.
Bathroom was gross. Mold was in the shower and looked to not been thoroughly cleaned in a very long time. Walkable to beach but thr nice beaches are 2 or 3 miles down. I wouldnt stay again and wasnt worth 800 dollars for 2 nights
Business response:
Hi Shelia thank you for your feedback will pass your concern to the relevant department.
The are has limited restaurant options. It is too far north from Fort Lauderdale Beach. The water temperature in the shower was way too cool. I know the property is conscience of the environment but the temp was way too cold. We could never get it hot enough to actual enjoy the shower.
Business response:
Hi Kelly, we do apologize for any inconvenience you have incurred and will be reporting your feedback to the relevant department.
No
Business response:
Thank you for your feedback James.
Frequently asked questions about Cambria Hotel Fort Lauderdale Beach
How is Cambria Hotel Fort Lauderdale Beach rated?
Cambria Hotel Fort Lauderdale Beach has a 4.2 star rating with 3,431 reviews.
When is Cambria Hotel Fort Lauderdale Beach open?
Cambria Hotel Fort Lauderdale Beach is open now. It is open 24/7.