Residence Inn New York The Bronx at Metro Center Atrium

Jeanna 

on Expedia

a year ago

Surprisingly underwhelming I’m extremely underwhelmed and disappointed in the state of this hotel. One of the elevators smelled like dog urine. There was clear packing tape used in the bathroom to hold up the shower door, the mirror was chipped/damaged, wallpaper was peeling & carpet lifting in some areas. I could care less about kids in the hallway playing late at night or breakfast not being available before we departed the final day, the state of the hotel was just extremely dissatisfying. I snapped photos of our room but... read more

Hengrong 

on Expedia

2 years ago

Took $20 deposit for no reason. 

Dorolyn 

on Expedia

2 years ago

The tv did not work because of upgrades being done so traveling alone in a hotel room by myself without a tv was quite boring. I called down to they front desk asking when the work would be finished they did t know, told me to log into Amazon or Netflix to stream, but couldn’t since I don’t have accounts. One of the front desk staff was extremely rude, had no interest in resolving the tv issue and hung up the phone on me. When I called back she told me to come to the lobby I can watch tv there. These people are in the hospit... read more

Paul 

on Expedia

3 years ago

THERE WAS A CEILING LERAK IN THE MIDDLE OF THE NIGHT, 2 AM. KEPT US UP AND NEEDED TO CLEAN UP FOR A 1.5 HRS. NOT MUCH SLEEP IF ANY! DRIPPED INTO A WASTE BASKET