This profile has been claimed by the business owner or representative.
Residence Inn New York The Bronx at Metro Center Atrium
- Hotels
- Bronx, NY
About this business
Location details
1776 Eastchester Rd, Bronx, NY, 10461, United States
Get directions
I loved the gym
Disappointed Not a good experience, When me and my family entered the room we realized that the carpet is very wet the room had a bad odor , we had to move to another room ,when we turned the ac on it smell like urine. When we checked out the front desk lady had zero customer service skills very rude, not friendly no smile.
the elevator was not clean. there was an issue with the microwave. i put a microwable popcorn and the microwave started sparking and lot of smoke. the smoke alarm did not go off. i had to open the window and open the door to get the smoke out.The manger explained why. i was not satisfied with the situation. i was disappointed for the 1st time.
Worst place ever
Business response:
Hi Tabatha, I'm sorry to hear your stay was terrible. Unfortunately, we don't know why it was, so therefore we aren't able to fix any mistakes or make up for you not enjoying your stay with us. If you would like to give us a call and expand on why, we will very much appreciate it and welcome the feedback.
Bad experience ever
Business response:
Dear Norman, I have sent you a separate email regarding your recent stay with us.
Business response:
Good evening- Thank you for your honest feedback. I am sorry to hear that you did not enjoy your recent stay with us. Please let us know if there is anything we can do to make your next stay as comfortable as possible.
Business response:
We are sincerely sorry for the inconvenience you experienced during your stay.
Frequently asked questions about Residence Inn New York The Bronx at Metro Center Atrium
How is Residence Inn New York The Bronx at Metro Center Atrium rated?
Residence Inn New York The Bronx at Metro Center Atrium has a 4.5 star rating with 2,351 reviews.
When is Residence Inn New York The Bronx at Metro Center Atrium open?
Residence Inn New York The Bronx at Metro Center Atrium is open now. It is open 24/7.