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1776 Eastchester Rd, Bronx, NY, 10461, United States
Get directionsTook $20 deposit for no reason.
Business response:
Thank you for choosing to stay with us and sharing your valuable feedback. We are sorry to hear your stay was not exceptional and will use your feedback to improve our experience.
The tv did not work because of upgrades being done so traveling alone in a hotel room by myself without a tv was quite boring. I called down to they front desk asking when the work would be finished they did t know, told me to log into Amazon or Netflix to stream, but couldn’t since I don’t have accounts. One of the front desk staff was extremely rude, had no interest in resolving the tv issue and hung up the phone on me. When I called back she told me to come to the lobby I can watch tv there. These people are in the hospit... read more
THERE WAS A CEILING LERAK IN THE MIDDLE OF THE NIGHT, 2 AM. KEPT US UP AND NEEDED TO CLEAN UP FOR A 1.5 HRS. NOT MUCH SLEEP IF ANY! DRIPPED INTO A WASTE BASKET
Why so many stars??? Staff are nice enough and try hard and if you don't mind a hotel with barely there staff and service this is for you.
Residence Inn New York The Bronx at Metro Center Atrium has a 4.5 star rating with 2,351 reviews.
Residence Inn New York The Bronx at Metro Center Atrium is open now. It is open 24/7.