This profile has been claimed by the business owner or representative.
2231 N Ocean Blvd, Fort Lauderdale, FL, 33305, United States
Get directionsThe staff was terrible they are rude and messed up my whole reservation I had reservations for two rooms and once I arrived they said I didn’t with no where to go I was forced literally to get another room for a different rate they charged my card like ten different times which put me in a very difficult spot had to use other people Uber accounts that’s how bad it was the general manager was pleasant and tried fixing it but it didn’t fix my whole situation which then turned into a chain reaction of problems for me to overdra... read more
The floors were so dirty. We asked them to come and clean the 3rd day they said they couldn’t anymore they had to come back the next day. The next day we called stopped by the desk and reminded them. Close to 2pm we stopped again and said you cleaned right and the man mgr said no it’s too late they will be leaving soon. We were so mad and he said we didn’t remind him on time are you kidding.
The air conditioner in the room is extremely loud. The layout of the room was strange. For example, there is no chair or seating arrangement on the rooftop. The bed is facing the rooftop, but the TV is to the right of the bed. There was one plug for my charger that didn’t work. There were no shops in this hotel. Only one brunch spot. Unfortunately, my husband and I both had hair in our food and the service took forever. There is an advertisement that says Mariela’s Rooftop but there was no rooftop bar. It looked shut down.
Just an unpleasant stay, for us.
We disagree since the moment checking in at the front desk the lady was so confused and make us wait for no reason, never been treaties with such low energy then charge us for cup of America coffee in the morning was very inappropriate.
Less then 24 hrs after I booked the resort my flight was canceled due to the flood and they didn’t allow me to get a refund or credit
Business response:
Christine - please contact me to discuss this situation. Thank you
My partner and i booked our anniversary trip here - upon arrival there was an open condom wrapper on the ground in our room, had a smell, and hair in the shower drain and overall the room was not up to standard as far as cleanliness you expect in a hotel period. I went to the desk and he gave us a new room. When we got to the 2nd room the floors were sticky & gross- they made a squeak sound when we walked around and the room was muggy and the AC wouldn’t go past 73 so i called and they said they’d fix- when front desk called... read more
Business response:
Thank you for taking the time to complete a review regarding your recent stay at Cambria Hotel Fort Lauderdale Beach. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the various challenges you experienced. I have shared your comments with the team, and, as the new GM, continue to drill down to find out exactly what happened. Your satisfaction is important to us as a valued guest, and we, like all businesses, have opportunities for improvement. We will be using your feedbac... read more
Business response:
Please contact me at your earliest convenience to discuss your recent stay. Much thanks.
Our flight got cancelled due to bad weather in Florida and there were no flights going out later that day. I called the hotel to cancel due to not having a way to get there since they cancelled our flight literally a hour before scheduled take off. It was storming bad there apparently all week so we couldn’t find an available flight. They told me I couldn’t get anything refunded because of their 72 hour cancellation policy. No one was trying to help at all just kept saying there is nothing they can do. So I lost $430ish doll... read more
Business response:
Ashley - Please contact me at your earliest convenience at the hotel to discuss this. Thanks
Cambria Hotel Fort Lauderdale Beach has a 4.2 star rating with 3,801 reviews.
Cambria Hotel Fort Lauderdale Beach is open now. It is open 24/7.