Residence Inn New York The Bronx at Metro Center Atrium

Alexander 

on Expedia

9 years ago

Great place but skip Applebee's room service I would have given all top reviews but we have a bad experience with the Applebee's room service. They are the only choice to order food for room service and they told us we had to come down to the lobby to order and then go back to the lobby to pay and pickup. We complained to the front desk and they took care of it but it was an uncomfortable experience. When we got the food it was cold. We would stay again because everything else was great. 

Verified traveler 

on Expedia

9 years ago

Overall, the experience was great. The staff and cleanliness really made the trip worthwhile 

Verified traveler 

on Expedia

9 years ago

Great Stay Very nice hotel. Nice staff. New and modern. No complaints. 

Alnetta 

on Expedia

9 years ago

Love it This was a fabulous stay. I recommend it to everyone. 

Verified traveler 

on Expedia

9 years ago

Nice hotel to stay and relax everyone in the hotel was very welcoming and friendly. They were very helpful in anything I demanded. 

Verified traveler 

on Expedia

9 years ago

Muy agradable y confortable y seguro muy buen servicio y rápido la próxima vez q vuelva a new York voy a quedarme en este hotel 

Lori 

on Expedia

9 years ago

great hotel...terrible room service. Beautiful room and building. Staff was helpful and polite. Applebees, who provides room service for guests, were rude and not very helpful. Food was sub-par.