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1776 Eastchester Rd, Bronx, NY, 10461, United States
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Business response:
Thank you for the beautiful review. We are so pleased to hear that you had a wonderful experience with us. Your kind feedback truly means a lot to our team, and we appreciate you choosing to stay with us. We look forward to welcoming you back for another great stay in the future.
Clean room,fantastic breakfast courteous staff!
Business response:
Thank you for taking the time to share your experience! We are thrilled to hear that you found your room comfortable, enjoyed our breakfast, and felt well taken care of by our team. It’s always wonderful to know our efforts make a positive impact, and we truly appreciate your kind words. We look forward to welcoming you back for another memorable stay soon.
The room that was assigned to me reeked of smoke. It seemed like someone was smoking next door or above or below me, it was unbearable. I reported it to the front desk and they did nothing about even though the staff came to the room and smelled the strong scent also. The next day I complained again and it took a while before I was transferred to another room that had two big red stains on the carpet, I made sure to take pictures of them.
I asked the staff to extend my stay by one night, the attendant took my card, but never ran it. My stay was never extended and then I had to leave. I made it work, but this could have ruined the trip.
Residence Inn New York The Bronx at Metro Center Atrium has a 4.5 star rating with 2,350 reviews.
Residence Inn New York The Bronx at Metro Center Atrium is open now. It is open 24/7.