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Cambria Hotel Fort Lauderdale Beach
- Hotels
- Fort Lauderdale, FL
About this business
Location details
2231 N Ocean Blvd, Fort Lauderdale, FL, 33305, United States
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Business response:
Thank you for taking the time to share your rating on your recent stay with us. We are disappointed to see that your experience did not meet your expectations, and we are sincerely apologizing for falling short. While we understand you did not leave any comments, we would appreciate the opportunity to learn more about your experience so we can address any concerns and continue improving our service. Guest feedback is invaluable in helping us provide a better experience for all of our visitors.
I did not receive the room or view that I paid for, and the television did not work at all during my stay. I contacted the front desk to report issues, but no accommodations or resolutions were offered. Overall, I was disappointed with the experience. Although I made the best of my stay, it did not meet my expectations.
Pool furniture is dirty
The price was good the location was just ok.
The fact that you have to pay valet is already ridiculous. The area was nice and the hotel looks new, the pool looks bigger in the pictures than it actually is. Overall the room was nice but everything needs to be requested with time, housekeeping and the car.
The hotel is trying to conserve on housekeeping and water. I was told I can only get housekeeping if I request it before 10am. I mean what if I overslept past 10am. The water pressure was low, there were crumbs galore in between the chair cushion in the room. Rusted shower head fixture, and rusted area around the back of the toilet, base of toilet needs to be caulked again. Housekeeping needs to step it up and maintenance. To close, most of front desk staff don’t look like they want to be there.
First off they make you pay for parking which is 40 a night and you have no other option but to pay. Breakfast they have but you are charged for. the deposit is 150 dollars never paid that much anywhere else. And instead of the parking coming out of that 150 they charged my card again. (Without my consent) no balcony in my room the window was broke years before I got there and still wasn’t fixed.
I rarely leave negative reviews, but I feel obligated to share my experience from my stay June 7–10. The condition of my room did not meet basic expectations for cleanliness. The HVAC vents were visibly coated with dust and debris, and there appeared to be dark staining consistent with moisture damage or possible mold around one of the ceiling vents. There was also a noticeable stain on the white comforter upon arrival, which immediately made me question the cleanliness of the bedding. What was most concerning was the amount... read more
Business response:
Thank you for taking the time out to share your detailed feedback. We sincerely apologize that the cleanliness and condition of your room did not meet your expectations. Providing a clean, comfortable and well-maintained environment is one of our highest priorities, and we regret that we fell short during your stay. Information you shared will be pass on to the relevant department for improvement. We value your business and hope you will consider giving us another opportunity to provide the clean, comfortable stay you expect... read more
View was nice .. that’s about it. Jeff (front staff) was not very friendly, barely smiled, and did not try much to help our situation. However, the manager did his best to help in our situation which is all we can ask for and he was kind to us. Towels were dirty and stained when we first got in the room, floors were dusty and did not look recently swept, Bluetooth mirror did not work, barely any hot water in the shower and “rainfall shower head” only had 2 working settings and neither was the waterfall setting. The pool was ... read more
Frequently asked questions about Cambria Hotel Fort Lauderdale Beach
How is Cambria Hotel Fort Lauderdale Beach rated?
Cambria Hotel Fort Lauderdale Beach has a 4.1 star rating with 4,143 reviews.
When is Cambria Hotel Fort Lauderdale Beach open?
Cambria Hotel Fort Lauderdale Beach is open now. It is open 24/7.