This profile has been claimed by the business owner or representative.
Residence Inn New York The Bronx at Metro Center Atrium
- Hotels
- Bronx, NY
About this business
Location details
1776 Eastchester Rd, Bronx, NY, 10461, United States
Get directions
Business response:
Good Afternoon,On behalf of the entire hotel team, I want to thank you for sharing about your current stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Good
Business response:
Good Afternoon,On behalf of the entire hotel team, I want to thank you for sharing about your current stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Business response:
Good Afternoon,On behalf of the entire hotel team, I want to thank you for sharing about your current stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Business response:
Thank you so much for you're review and for choosing us to host your stay!
Logement agréable spacieux
The Front desk staff when we arrive wasn’t friendly didn’t say hello or Good evening ! They don’t tell where anything is as far as the ice machine and just little things that would be helpful to guess. The rugs in the elevator were dirty . The counter in my room want clean. People had dogs saying there with them walking around while people are eating . That’s unsanitary I would not stay here again.
Business response:
Thank you for staying with us and sharing your experience. I'm sorry to hear that your stay did not meet your expectations. Pets are welcome in our hotel and service animals are welcome anywhere a person can go by ADA standards. I have shared your feedback with the management team so that we can ensure the elevator carpet and room counters are cleaned properly to prevent these things from happening again.
Breakfast is not enough, and the food is a little less.
Frequently asked questions about Residence Inn New York The Bronx at Metro Center Atrium
How is Residence Inn New York The Bronx at Metro Center Atrium rated?
Residence Inn New York The Bronx at Metro Center Atrium has a 4.5 star rating with 2,350 reviews.
When is Residence Inn New York The Bronx at Metro Center Atrium open?
Residence Inn New York The Bronx at Metro Center Atrium is open now. It is open 24/7.