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BRGR STOP
- Burgers
- Coconut Creek, FL
About this business
Location details
4301 Coconut Creek Pkwy, Coconut Creek, FL, 33066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 10:00 p.m. | |
| Tue | 12:00 p.m. to 10:00 p.m. | |
| Wed | 12:00 p.m. to 10:00 p.m. | |
| Thu | 12:00 p.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
was excited to go with my wife and son. Heard great things. friendly server. got the pulled pork potato skins. very good . son got Vampire Burger that had garlic aioli garlic sauce garlic on burger. good not great. wife got the same with same reaction. I got La Magnifite that was like eating french onion soup caramelized onion and gruyere cheese. did not taste at all like that. we all agreed the claims of the burgers being big was average at best. the water tater tots and onion rings were very good. I got the espresso chip m... read more
Business response:
Thank you for your review, Michael. We understand you and your family were looking forward to a satisfying dining experience and we're sorry that the food served was not to your liking. Feedback like yours helps us improve and we are more determined to serve you even better when you revisit.
Absolutely disappointed with this place, the service is terrible. Ordered a Nuttin but Truffle burger to go, they sent home a completely different burger. Also ordered a side of candied bacon and sweet potato fries. Went all the way back up there, came home, there was no bacon on the burger and regular fries. Called back up there and was offered nothing to make this right. I was really excited about this place too. Go get a fast food burger instead and save yourself the headache. Seems they don’t know the menu themselves.
Business response:
We’re incredibly sorry about your experience, Amy. We understand you were looking forward to a hassle-free dining experience, and it was not the case when you visited us. Rest assured that we will look into this further as we take these matters extremely seriously. We would really appreciate it if you could let us know further details of your visit via direct message. We appreciate your patience as we look into this. We hope for another chance to serve you better next time.
Bartenders pay you no attention. Won’t even make eye contact until you’re practically begging for service. Waited for an hour after I ordered food to be told it was going to be 30 minutes more. Canceled the order and wasted my time. Will not recommend or go back.
Business response:
Thank you for taking the time to let us know about your experience, Kayla. We're sorry to hear about the delay with your order, and the lack of attention during your visit. We welcome every feedback to improve future visits of our guests, and you can be sure we will be looking into this further. If you have further details to share, please feel free to send us a direct message. We hope for the chance to serve you better next time.
Burger was excellent. Fries for 3 of 4 of us were stone cold and rubbery. Told the waitress twice, was told she would take care of it. She did NOT. Very disappointed. Will think twice about going back.
Business response:
Joyce, Thank you for coming in and we are glad you enjoyed your burger! We are not known for this kind of service and I appreciate you bringing this to our attention! We do encourage our customers to speak with a manager about any issues. Your concerns with be addressed and we hope to improve our service to you on a future visit!
A friend had told me about this place so we decided to try it last night. We got there about 6:30pm. At first all was great had the fried peanutbutter balls which were amazing and placed our order. About 15 minutes later our waitress comes by to refill our drinks and tells us that our food would be out in just a minute, well over 20 minutes later we get our food at about 7:30pm. I had order la loca which is fried burger well it was room temperature and soggy, my daughters was also room temperature cheese was no longer gooey ... read more
Business response:
Alexis, I am sorry to hear of the unpleasant experience you had. We are not known for this kind of service. This will be addressed with the staff and we hope to regain your business on a future visit.
We had very poor service, actually no real service. Our waitress Emily came to take our order and then didn’t come back until we asked other people to get her so we could pay our check. She walked past us numerous times but never close to us and never to see if we were ok. I told her at the start we had a groupon so maybe she felt we weren’t worth her time after that. It was our first time there and it will be our last. We were hoping we might find a good burger place close to home, but looks like we need to keep looking.
Frequently asked questions about BRGR STOP
How is BRGR STOP rated?
BRGR STOP has a 4.4 star rating with 2,742 reviews.
When is BRGR STOP open?
BRGR STOP is open now. It will close at 11:00 p.m.