Hilton Ocala

Susan Case 

on Facebook

4 years ago

As Hilton Honors members we have stayed at many a Hilton. This is not one we will come back to. Front desk has not been helpful and at times even rude. There is a leak in the lobby that just has a towel thrown on the floor. Maybe you'll get your room serviced (as they proudly tell you when you check in they are now doing), but we found it was hit or miss. Don't look for coffee in the lobby as evidently there is a shortage!! No microwaves, the small box refrigerator had to be replaced in one of our rooms as it didn't work...... read more

Pete Petersen 

on Facebook

5 years ago

This is a very old hotel and is showing its age, pool is advertised as heated but it is not or broken, air-conditioning does not cool the hotel, hallways were baking hot and our room would not cool. We changed floors and rooms, same problem. We asked for pool towels and they were promised and not delivered. Swimming pool was ice cold on a 90 degree day and was full of debris from trees and looked as if it had not been cleaned in a while. We expected more form this level of hotel resort. Sorry can't recommend. 

Steve Nelson 

on Facebook

5 years ago

No clean linens, didn’t do the laundry I had set up to do, evacuated at 7:30. Out of hand towels. Horrible stay.