The William Fell Baltimore, Tapestry Collection by Hilton

Samantha Aydin 

on Google

2 weeks ago

I had a great stay here! Our room was spacious and clean, and I really loved the design of the hotel. It’s such a cute place with a lot of character! My stay got off to a bit of a rocky start due to some booking issues through Expedia, but Nick, the front desk manager, was incredibly helpful in getting everything sorted out and making sure I was accommodated. He was so friendly and made the whole process much easier. Overall, I had a wonderful experience and would definitely stay here again the next time I’m in Baltimore! 

Deanna Williams 

on Google

a week ago

I am writing to share my deep disappointment regarding my recent stay at this hotel. I had high expectations for our visit, but a series of service failures and a highly unsettling public confrontation by a restaurant staff member made for a very uncomfortable experience. Our room was uncomfortably warm and stuffy throughout our stay. The front desk kindly text-messaged me twice to check if we needed anything, which I appreciated. However, when I replied to let them know the room was quite warm, nothing was ever done to fix... read more

Rick 

on Google

4 weeks ago

We loved a lot of things about this hotel, the ambiance, the location were outstanding. Unfortunately, the service failed to meet the expectations of a 5 star hotel. We went down for breakfast and as a perk for Diamond members, they provide a credit for breakfast. Unfortunately, the cook was “not available” and left us without the ability to get a meal. All they had was a bit of trail mix in the lobby. Second, there was a festival blocking the area in front of the lobby. They had offered to have a golf cart take us and our... read more

Regina Jun 

on Google

a month ago

When I arrived early after a redeye flight, Shenia at the front desk greeted me warmly and personally worked with Fran in the housekeeping team to get a room ready for early check in despite the property being sold out for a conference on site. I was so impressed by how attentive and kind everyone was! It truly made my visit to Baltimore feel special. The corner room that I was assigned was spacious with lots of natural light and had a great view of the water front. Their speakeasy is a fun little spot as well. 

Lynne Dupree White 

on Google

2 months ago

This hotel is in great location at Fell’s Point, however the hotel services are just “Fair”. The stairs leading into the lobby are very steep with poor railings for balance. The first assigned room was not clean (dirty towels, dirty dishes and food items throughout and unmade beds etc); we were assigned another room, which was nice but smaller. The lobby area appeared somewhat cluttered but the complimentary cocktail was refreshing. The front desk staff was attentive. Breakfast was included, but we were charged for breakfas... read more