Comfort Inn & Suites Verona at Turning Stone Resort Casino

Ashley Somers 

on Google

2 weeks ago

We stayed for just one night, but our experience was exceptional. Vickie greeted us with genuine warmth and went above and beyond from the moment we arrived. The hotel was beautifully decorated for the holidays and had such a comfortable, welcoming feel. We’ve stayed at many Comfort Inns, but none with staff as outstanding as Vickie. Her dedication truly made our stay memorable. She is an incredible asset to your company, and we will absolutely return because of her exceptional service. She made us feel valued and appreciate... read more

Walt Fish 

on Google

3 months ago

The front desk staff and housekeeping were outstanding. Made our stay very enjoyable. We requested to not be in a room by an elevator and she took care of us. The woman running the front desk on 9/13/25 was more than accommodating. Breakfast in the morning was also a pleasant surprise. Nice and clean and quite a few food choices including hot items. Would definitely stay here again. 

Daniel Autovino 

on Google

2 months ago

I’m a travel agent who works specifically with housing groups in hotels, so I’ve experienced my fair share of challenges when dealing with hotel staff, especially at the front desk. With that said, Vickie was absolutely amazing! I have never met someone so willing, happy, and excited to help me, even when the mistake was completely my own. I had booked four rooms for myself and others attending a wedding this past weekend but forgot to reserve an extra night for our babysitter. Vickie immediately took care of it, honored th... read more

Stacey Morales 

on Google

a week ago

Vicki was the person handling check in and she was absolutely amazing we came with 2 other couples and she was so accommodating and personable. I have never had such a great experience she makes you feel like your family and not just another guest checking in. I highly recommend this hotel for anyone traveling in the area. 

Nicholas Doria 

on Google

3 weeks ago

Vicki at the front desk was absolutely amazing, very friendly and professional. Helped with anything we needed very promptly. Will definitely stay here again. Our room was awesome and was very clean and tidy. Highly recommend.