Comfort Inn & Suites Verona at Turning Stone Resort Casino

Tawny Taquil 

on Google

a month ago

If you are in Verona you must, I repeat you must stay at Comfort Inn and Suites!!! Holly, shout out to you, she checked me in, fantastic customer service. I almost didn't stay there because I had bad customer service at another Comfort Inn suite, so I'm glad I didn't let that experience make my decision. Immaculate rooms and excellent customer service. Plus if you are going to the casino they offer door to door service, I didn't cause I was on business but next time, I sure am!!! 

Kay Lemon 

on Google

3 months ago

Service at the front desk was great. However, the mattress in the room was very uncomfortable. The air conditioning system was very loud and kept us up all night. The bathroom sink was also filling up. The phone in our room did not work and the closet was locked so we could not hang up our clothes. The shuttle was good that brought us over to the casino and back. For the amount we paid for a one night stay was definitely not worth it. It was very expensive for one night. 

Alexis Vergari 

on Google

2 months ago

Vicki (front desk) totally made my stay 5 star!! She went above and beyond every step of the way! I cannot say enough about her helpful, cheerful demeanor. She helped me problem solve and saved my stay! She was amazing!!! 

Sara Saint-Val 

on Google

5 months ago

Upon arrival at the Comfort Inn and Suites—Verona, we had been driving/traveling for two days with our 18 month old son. Vicki was the first person we met that evening at check-in. Her customer service goes beyond measure!! She was friendly, patient, and genuinely caring. After such a long trip, we were exhausted and her attitude made a huge difference for our family!! She made us feel welcome right away and helped make our stay smooth and comfortable. We truly appreciate her and the rest of the staff there, and would absolu... read more

Ashley Somers 

on Google

7 months ago

We stayed for just one night, but our experience was exceptional. Vickie greeted us with genuine warmth and went above and beyond from the moment we arrived. The hotel was beautifully decorated for the holidays and had such a comfortable, welcoming feel. We’ve stayed at many Comfort Inns, but none with staff as outstanding as Vickie. Her dedication truly made our stay memorable. She is an incredible asset to your company, and we will absolutely return because of her exceptional service. She made us feel valued and appreciate... read more